All credit card gratuities added by guests to their bill will be collated and distributed once a month to staff members.
A service charge of 12.5% will be applied across the resort as follows:
All food & beverage outlets in the Hotel including outlets where only beverages are served.
For all tables/groups of 8 or more guests in the Palmer Clubhouse and South Clubhouse. A child is considered a guest.
Conference and Banqueting across the resort including functions in the Straffan Inn
It will not apply in:
K Golf World
The Straffan Inn
All service charges are distributed to all staff on a monthly basis.