Vacancies

A UNIQUE RESORT

The K Club is a truly captivating leisure destination tucked away in lush Irish countryside – yet on Dublin’s doorstep. We are a unique resort, a renowned place of celebration, with a spirited history that spans hundreds of years.

We’re a 5 star destination which prides itself on having an incredible 5 star team to match. Across our 550 acre estate, we offer a tremendous variety of career opportunities for those who are looking to become part of team that strives to help one another shine.

The K Club is an industry trailblazer. We welcome innovative thinking, bold ideas and insights garnered from your own experience. We’re certified as a Great Place to Work by our very own employees. That’s because our hardworking team members feel listened to, encouraged and appreciated.

If this sounds like the place where you could begin the next exciting chapter in your career, let’s talk.

Here’s how you’ll bring the K Club’s trailblazing vision to life:  

• To coordinate reservations for the hotel including answering phones and emails
• To manage the Reservations mail box – forwarding emails where required, flagging and ticking emails as per training, prioritising in order of importance, ensuring emails are responded to within the 48 hour window.
• To compile a comprehensive events/demand calendar and update into IDeaS system and onto Opera system as appropriate.
• To assist in devising and implementing a pricing strategy that takes into account potential occupancy in the hotel according to seasonal period and other relative factors.       
• To review rate shopping reports on a weekly basis to ensure the hotel is competitively positioned to win business.
• To complete the daily pick up report
• To complete the weekly Booking Momentum/Pace Report for the hotel in the absence of the Revenue Manager
• To assist in managing & controlling our various systems - PMS, IDeaS, and SynXis to ensure optimum set up.
• To participate in and contribute to the hotel’s regular Revenue Meeting and ensure all relevant reports are timely and accurate in the absence of the Revenue Manager
• To produce and publish a monthly analysis/report summarizing the month end reservations activity by channel and by segment.
• To develop and mentor the Reservations Agents for future advancement.
• To assist in devising packages and upload same on-line to our website and on to 3rd party sites as required.
• To manage room blocks and implement washdown and rooming list process as required
• To manage the reservations check process for all future reservations,
• To work with the Revenue Manager to ensure SOPs are in place.
• To monitor and ensure standards are achieved and adhered to regarding service, uniforms and behaviour of staff
• To train and develop new and existing staff.
• Oversea the Group Reservations and make sure that rooming lists are being inputted properly and upselling occuring
• To cover the Revenue Manager in her absence

How we see you:

• Previous experience in a similar role is essential 
• Knowledge of current systems (Opera & Concept) would be desirable
• Will possess excellent communication and customer relation skills 
• Will have the ability to learn quickly and work in a fast paced environment

What's on offer:

• The K Club is certified as a Great Place to Work
• A monthly service charge payment
• Ongoing investment in your personal development with access to internal and external training programmes
• Great opportunities to progress your career
• Monthly recognition programme
• Refer a Friend Scheme
• Employee Assistance Programme
• Social events
• Uniform
• Meals while on duty
• Discounts on stays at the resort and on food & beverage for you and your family and friends.
• Discount on use of our golf courses
• Life Assurance

Click Here to Apply