We had our wedding reception in the Palmer on June 11th. From the moment we made contact with Rachael she was a dream to work with, always very responsive and accommodating for our special day. Unfortunately we tested positive for COVID 2 days before our tasting dinner. Luckily Rachael was only a phone call away. She was very understanding and rescheduled the tasting dinner for us without hesitation. The most challenging task which we encountered was narrowing down the fantastic menu options for the day. On the morning of the wedding, Rachael popped up to the bridal suite where I was getting ready. She took all our little bits and pieces for the reception. This was a big relief as it was one less thing we had to worry about. From our arrival in the hotel the day before the wedding, until we left, we were looked after so well by all the staff. We had an amazing few days in the K Club, we really cannot recommend them enough. No stone was left unturned. All guests and family members commented how perfect the newly renovated Palmer suite and surrounding grounds were. We got some beautiful photos throughout the picturesque gardens. We cannot wait to visit the hotel every year on our anniversary. Thanks to Rachael and all the amazing staff that made our day so special.